JACE came out and shined up my 90 year old floors. The floors had a lot of wear and tear, but they came out looking pretty nice. They were super easy to work with and very communicative. They were reasonably priced and that’s why I ended up going with them.
We strongly recommend JACE! We have very rustic taste and wanted the perfect floor to match our decor. Not only did George show us everything he had, he went out of his way to research other products. He called us to meet him at a showroom in Lake Forest because he had a surprise for us and sure enough, it was exactly what we wanted. They were always on time, neat, cleaned up daily, and finished a day early. The price was great and we could not be happier with our vinyl wood flooring. It’s beautiful and we get so many compliments. Thanks George!
His goal was to find us the perfect floor and he made it his mission to do just that. The installation ran smoothly and Sergio was fantastic. We did get a few quotes, but George stood out because it wasn’t about making a sale, it was about making us happy. He was not pushy at all and really explained our options in detail.
We also replaced carpet with wood on our stairs, as well as a new banister, and again, his team was the best to work with and the results are perfect! Obviously, I couldn’t be happier with Jace, and would recommend them 100%!
My 20 year old maple engineered hardwood floors had become yellowed and dinged-up over time. I called George to see how JACE might help. George was kind, attentive and responsive and really listened to what I wanted to achieve and offered a reasonable bid to sand and refinish my floors. His Technician, Jose, came in and patiently worked his magic, sanding out the damaged portions and applying fillers and a lighter and softer finish. I paid a nominal amount to have George and Jose move my furniture into my garage and it was so worth it. They took great care and put the pieces back where they had been. So pleased with the results; my floors are beautiful! I happily recommend JACE.
– Lake Forest, CA
JACE Hardwood Flooring is our hero. More than that, JACE Hardwood Flooring does beautiful work and works really well with customers. On November 10 of this year, partway through our extensive flooring project (part of our months-long remodeling project), our flooring contractor backed out of the project due to differences over customer-service expectations. George believes in listening to and communicating well with his customers and explaining things they need to know (what he calls “educating” them). He impressed me very much that day. George gave us good advice throughout the process, including recommending that we purchase more of the flooring because the original company hadn’t provided enough for waste and “leftovers” (extra flooring for possible future repair needs). Sergio was the main flooring installer, and he was assisted one day at the start by Maurice and a couple of days at the end by Carlos–super-nice, hard-working guys, all of them George worked with us on-site (not from a distance) to resolve design issues related to the base molding. When work was complete, George returned to walk through and review all of the work with us and address any concerns we had (another example of his customer-service philosophy). I can say, without caveat, that I would recommend JACE Hardwood Flooring to anyone who wants beautiful hardwood floors installed in their home and wants to be treated with respect and caring by their contractor.
He fit our small job in on short notice and got my floors looking new in one day. His crew was helpful, friendly, and tidy, and I received clear instructions on how to properly care for my floor going forward.
George was courteous, on time and kept to his start and finish timeline. My home was left neat and cleaned each day of the process. The carpet sub contractor was likewise meticulous. The price was fair and there were no “hidden fees” or up charges.
First of all, the professionalism at Jace is 10 stars. Jace was able to squeeze me into the schedule and showed up on time, for a fair and reasonable price.
I was referred to George at JACE hardwood flooring by my realtor and had a wonderful experience! George did a great job explaining all of the different flooring options for my new home and we ended up getting the hardwood floors deep cleaned and resealed. I was very happy with the result! George was always punctual and professional. I recommend JACE to anyone!
George was the only one who took the time to ask questions to find out what I wanted done. You know someone is honest when they turn you away for your own good, instead of taking your money and leaving you to deal with the aftermath.
All I can say is wow! Super professional and my floors exceeded my expectations. My house feels so beautiful I highly recommend this company. They work hard; get it done in a timely manner and do a fantastic clean up. I love my floors and will always go to JACE for any future jobs.
– Aliso Viejo, CA
They came out just beautiful! Not one spot was missed and I now have floors that look even better then when they were first installed! George’s follow up was excellent and all of the guys were so friendly and accommodating. They even helped me hang a very large, heavy picture in my living room! Now that’s service! Do not hesitate to call George. I truly feel that he will do the best job possible for you.
– Rancho Santa Margarita, CA
Sergio, our crew leader was highly experienced and took care in selecting boards that gave us the overall look we wanted. All were very hardworking (started 7:30 a.m. every day.) George and crew are very good about fixing things if needed.
I’m a contractor but I don’t offer installation of wood floors. I’ve hired; and referred George to several projects where the clients were adding onto existing flooring and also when substantial wood floor repairs were needed. George is the type of guy that doesn’t compromise on quality to make a quick buck. I know that every client has a budget but the money will be the farthest thing from your mind when you see the amazing work he does. If quality matters to you then George is your man.
He was absolutely right. JACE Flooring is the real deal. They are very experienced and exceptional at their work. They take great pride in making the floor look perfect and making the customer happy. As an example, when my project was almost completed, our housekeeper accidentally walked on the freshly stained floor causing some damage. He replaced all of the baseboards to make sure that it looked perfect and did not charge me for the material or the install. I would (and will) recommend JACE Flooring to anyone that is looking to have hardwood floors installed or replaced. George and his crew represent what excellence looks like in a small business. If I could give more than 5-stars, I would.
– Yorba Linda, CA
When they arrived, they arrived ahead of time and knocked out the floor with precision and a level of expertise I didn’t know existed anymore. His guys are always professional and focused and George even stopped in from time to time to make sure everything was running smooth.
George is creative and talented; a super pleasure to work with and his great attention to detail resulted in a fabulous end product. I immediately reached out to him again the other day after discovering my downstairs toilet had leaked at the base and damaged the wood in the bathroom. Sure enough, he immediately responded and has already been over to my house to assess next steps. Highly recommend George and JACE Hardwood Flooring!
– Laguna Niguel, CA
They installed out hardwood flooring about 10 years ago. We were really impressed: the price was reasonable and they finished the job in the time frame they gave us.
– Fullerton, CA
George went above and beyond to help in any way possible through the insurance process. He helped me determine the order in which things should be completed. George is very responsive answering any questions or communicating in general which is wonderful. Jose who is the lead installer for the floors was always on time, cleaned up and was so friendly. There were a few times I had to have him lock up my house when they were done and they had a lock box to use and I felt very comfortable with them and never once had a concern about leaving in my house while I wasn’t there.
– Ladera Ranch, CA
He brought the old floors back to life, and then installed a new floor in the kitchen, matching it to the style and the color of the original. We highly recommend JACE Hardwood to anyone that needs great work done at a very fair price.
– Laguna Beach, CA